Facebook support on UserEcho

обновлен 2 месяца назад

Associate your Facebook company pages with your helpdesk to manage all queries coming in from there along with your support tickets.

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Changelog

We post info about UserEcho improvements and updates here.

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UserEcho provides a smart way to customize your portal and images on it

обновлен 2 месяца назад

UserEcho provides a smart way to customize your portal and images on it. You can upload your own image or select vector icon from a huge icon library.

UserEcho предоставляет очень гибкие возможности кастомизации вашего портала

обновлен 3 месяца назад

We completely updated our customization features. With new ones in UserEcho, you can give your customers a support experience that looks and feels like an extension of your website.

EchoShield spam protection system

обновлен 7 месяцев назад

Most robust spam prevention for UserEcho customers completely upgraded.

Добавлена возможность просматривать оценку удовлетворенности клиентов в разрезе по агентам поддержки

обновлен 7 месяцев назад

UserEcho improved customer satisfaction reporting system - CSAT

Knowledge base review

обновлен 8 месяцев назад

Review of UserEcho knowledge base functionality with new added features explained.

UserEcho launches integration with Stride

обновлен 8 месяцев назад

We have added UserEcho integration with Stride - the complete team communication solution