Recently, we added a new feature that allows admins to attach messages to the top of the feedback. Let’s look what opportunities does this new feature.
For example, now you can easily create a survey of users on the topic that interests you.
For example let’s create survey: What kind of phone you like? Step by step guide:
Create a feedback and call it: "What kind of phone you like?”
Write in a comments possible answers of users: iPhone, Nexus One, Nokia e.t.c
Stick comments to the top of the feedback page, using the "stick up" action on comment
That’s all. Now we have a survey !!!
Users can vote for each, and due to the fact that we support nested comments, they can discuss each of the survey variants in dedicated comments thread.
Customer support service by UserEcho