We introduced two new dashboard modules.
First module displays aggregated statistics about topics in your community. It's shows counts for new, active and closed topics. In the ideal use case new and opened topics must operatively goes to be completed and module helps to understand that you customer support process doesn't stuck.
Find out example of adding stats module to the dashboard on the video below.
Personal activity module
"My activity" module shows links to logged user's feedback and comments. It's helps to review all user activity on community.
Customer support service by UserEcho